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Safaricom PLC headquarters in Westlands, Nairobi.
Photo credit: File | Nation Media Group
Safaricom sacked 118 employees in the year ended March 2026, coinciding with a period the firm recovered Sh953 million in inflated agent commissions as it intensified the war on fraud.
The dismissals, disclosed in the latest sustainability report, rose from 113 in the previous year, marking the fourth straight year of rising number of employees let go due to fraud.
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